Payment Information

Payment at the time of consultation.

Private Patients: Payment is required at the time of each consultation. Patient’s with ancillary private health insurance can use the HICAPS system to claim on the spot for Physiotherapy. Some health funds also allow on the spot processing for Remedial Massage and Podiatry.

Work Cover or Third Party: Work Cover and third party claimants where liability has been accepted or the claim has been approved by the employer are billed to the appropriate source. On your first appointment written approval is required so that we can bill to the insurance company, however if you do not have written approval or a claim number the patient must pay for any treatment until we receive confirmation from the insurance company,  we will however get you to complete a Patient Information sheet this form needs to be completed and all sections signed.

Veteran’s Affairs: Veteran’s Affairs gold card clients need only to present their gold card for direct billing. White Card holders need approval before any consultation. Rathmines Physiotherapy & Sports Injury Centre can assist in the approval process.

Chronic Disease Management Plan (CDM): This scheme was previously referred to as The Enhance Primary Care Plan or EPC. Physiotherapy and Podiatry  clients who are on a Chronic Disease Management Plan pay for their first consultation and claim this payment from their nearest Medicare office. Subsequent Medicare consultations are bulked billed. For appointments that are 1 hour full payment is required at the time of your appointment. A receipt will be given for these appointments and can be taken to your nearest Medicare office. If bank details are lodged with Medicare Australia and payment is received at the time of consultation by debit card Medicare reimbursement can be completed on the spot.

Methods of Payment

Payment is accepted by cash, EFTPOS and credit card. Private clients with ancillary private health insurance can use the HICAPS system to claim on the spot for Physiotherapy services. Some health funds also allow on the spot processing for Remedial Massage Therapy and Podiatrist.