Privacy Statement

POLICY STATEMENT
Privacy Act 1988 (2019)

Rathmines Physiotherapy and Sports Injury Centre will not disclose any information that Rathmines Physiotherapy and Sports Injury Centre gather about our staff or clients to any third party except as required by law. Details collected are: name, address, phone numbers, date of birth and information relevant to your condition. This information is collected when clients fill in the client intake form or provide information during the consultation with the therapist. This information is kept electronically on Rathmines Physiotherapy and Sports Injury Centre’s computer system or kept as a hard copy at the premises of Rathmines Physiotherapy and Sports Injury Centre. Rathmines Physiotherapy and Sports Injury Centre may not be able to provide services without your personal information.

Rathmines Physiotherapy and Sports Injury Centre uses the information collected only for the services provided by Rathmines Physiotherapy and Sports Injury Centre. The client can access this information by phoning or visiting the office to discuss the request with the reception staff.

No staff member or client information is shared or sold to another organisation. If staff member or client information is required by a third party, except as required by law, Rathmines Physiotherapy and Sports Injury Centre will obtain the written consent of the relevant staff member or client prior to release of any information. If Rathmines Physiotherapy and Sports injury Centre disclose to overseas parties, it will be sent via a secure passage.

A patient may complain about a breach of the Australian Privacy Policy, by going to the following site: www.oaic.gov.au/privacy/privacy-complaints.